UrbanTouch.com – A Hit or A Miss?
With personal care products ranking high on the charts of essentials of today’s generation, it is no surprise to see the upsurge in websites that offer beauty brands at your doorstep at the click of a mouse. UrbanTouch.com is one such name that caters to the beauty needs of this digitally savvy generation.
While the modern name of the website instantly appeals to its target audience, there are a few aspects of this company that needs a little work before it becomes worthy enough to win the hearts of the millions. Addressing the personal care requirements of the Indian customers, the website seems to be a pretty decent one, however constant requests of people for various products on their official facebook page do reveal a lack of thorough range of products. Also, it is more than likely that some beauty enthusiasts may get irked by the absence of some popular beauty brands, like Matrix and MAC. Apparently, the complaints about the delay in delivery of products is also a reoccurring affair.
Visiting the website, www.urbantouch.com, the collection of cosmetics vary amongst umpteen categories, ranging from skin care and body nourishing to fragrances and more. The minimalist and intuitive user interface of the Urban Touch website makes it a delight to browse but the absence of the much-needed 24-hours online support proves to be an interruption for many, causing the site to lose a lot of points. An addition of this feature is sure to increase the sales of the site immensely.
Overall, Urban Touch do have the potential to make it to one of the top beauty sites in future but at present, it must pay attention to some issues that are nullifying a great shopping experience for its customers.